[Hotel Policy for shri rawatpura sarkar lok kalyan trust]---------------------------------------------------------------------------------------------------
- Tariff: Room charges exclude applicable taxes and additional services. Guests are advised to contact the Duty Manager for detailed information.
- Bill Settlement: All bills must be settled upon presentation. Personal cheques are not accepted.
- Luggage and Belongings: Management reserves the right to retain or auction guest belongings in case of unpaid dues.
- Luggage Storage: Storage services are provided at the guest's risk and are limited to a maximum of 30 days.
- Guest Belongings: Valuables should be secured in lockers provided by the hotel. Management is not responsible for any loss or damage.
- Pets: Pets are not allowed on the premises.
- Prohibited Items: Hazardous goods, contraband, weapons, and gambling activities are strictly prohibited.
- Property Damage: Guests will be held liable for any damage to hotel property caused by themselves or their visitors.
- Guest Conduct: Guests are expected to maintain decorum. The management reserves the right to evict disruptive or disrespectful individuals.
- Rights: Guests do not acquire tenancy rights; the management retains full control of the premises.
- Compliance: All guests must adhere to applicable laws and hotel regulations.
- Visitors: Visitors are not allowed in guest rooms without prior permission and may incur additional charges.
Terms & Conditions:--------------------------------------------------------------------------------------------------------------
- Personal Information Collection:
- Personal details (e.g., name, contact info, preferences) are collected to improve service quality.
- Use of Information:
- Data is used for reservations, communication, and guest services.
- With consent, it may be used for marketing, promotions, and surveys.
- Anonymized data helps improve hotel operations.
- Data Sharing:
- Shared only with trusted partners like payment processors as necessary.
- Not shared with third parties for marketing without explicit consent.
- Disclosed only when legally required.
- Security & Retention:
- Protected through encryption and access control.
- Retained only as necessary or legally required.
Privacy Policy-----------------------------------------------------------------------------------------------------
- Check-In: Guests must present valid identification for verification purposes.
- Check-Out: Rooms must be vacated by the designated time. Late check-out is subject to availability and additional charges.
Refund & Cancellation Policy:--------------------------------------------------------------------------------
- Free Cancellation: Available if cancellation is made within 48 hours before the check-in date.
- Timeline For Refund 1 to 7 days after cancallation
- 100% Fee: Applies for cancellations made within 5 hours of check-in.
- Special Promotions: Some rates, such as non-refundable or prepaid offers, are exempt from cancellations or refunds.