About Diwan House Stay in the Heart of the Taj – Where Heritage Meets Hospitality Welcome to
Diwan House, a beautifully handcrafted
Rajasthani-style homestay located just
500 meters from the Taj Mahal. Every detail of our home reflects India’s timeless charm – from intricate hand-painted murals to elegant traditional architecture, created by skilled artisans. Enjoy:
- Breathtaking terrace views of the Taj Mahal
- Authentic Indian cuisine made with love
- Warm, personalized hospitality from multilingual hosts (French, German, English & Hindi)
- Guidance and stories shared by hosts with 30+ years of professional experience as tourist escorts
Whether you’re here to immerse yourself in
India’s cultural heritage or unwind in
royal comfort, Diwan House offers a heritage-rich haven in the heart of Agra.
Privacy Policy At
Diwan House, we are committed to safeguarding your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, and protect your data.
1. Information We Collect
- Full name, phone number, and email address
- Government-issued ID/passport for check-in (as required by Indian government regulations)
- Booking and accommodation details
- Payment information (processed through third-party gateway Razorpay)
- Feedback or communication submitted via forms or email
2. How We Use Your Information
- Confirming bookings and guest identification
- Communicating with you regarding your stay
- Complying with local law enforcement and tourism regulations
- Improving our services and guest experience
- Processing payments through Razorpay (we do not store card or banking details)
3. Data Sharing and Security
- With government authorities for check-in compliance
- With Razorpay for secure payment processing
All payments are encrypted and processed securely through
Razorpay’s PCI-DSS compliant systems.
Terms & Conditions By booking with
Diwan House, you agree to the following terms and conditions:
1. Check-in & Check-out
- Check-in: 12:00 PM
- Check-out: 10:00 AM
- Valid government-issued ID/passport is mandatory
2. Booking Policy
- Full payment is required to confirm the reservation
- Payments are processed via Razorpay or approved gateways
- Third-party payments require prior written consent
3. House Rules
- No smoking inside rooms (designated areas available)
- No loud music after 10:00 PM
- Only registered guests allowed
- Pets not allowed unless pre-approved
- Guests must respect property and other guests
4. Liability
- Diwan House is not responsible for loss or damage of belongings
- Guests should secure valuables at all times
Cancellation & Refund Policy 1. Non-Refundable Policy
All direct bookings made with
Diwan House or via
Razorpay are
100% non-refundable.
- Post-payment cancellations
- No-shows
- Late arrivals or early departures
2. Third-Party Platforms
Bookings made through third-party platforms (e.g., Airbnb, Booking.com) are governed by their respective cancellation policies.
3. Modification Requests
- Subject to availability
- Approval at management’s discretion
- Any price difference or rescheduling fee must be paid
Important Policy & Information Links