PAYMENT TERMS POLICY • Payment can be made using credit card, debit card, cash or net banking. • Early check-in and late check-out are chargeable as per the hotel policy. It is mandatory for guests to present valid photo identification at the time of check-in. Such documents can be either an Indian Aadhaar Card, Indian Driver’s License, Indian Voter ID Card or Indian or International passport. Pan cards are not accepted. Hotel reserves the right to refuse check-in in the absence of a valid identification document. • The primary Guest checking on to the Hotel must be at least 18 years of age . Children accompany adults must be between 1-12 years. • An extension of stay at the hotel is liable to be offered at rate/offer applicable at the time the extension request is made. In case, the original offer at which the reservation was booked has expired at that time, the hotel is not liable to offer a room at the original rates but at current rates on offer. • Certain privileged booking rates or special offers are not eligible for cancellation, refund or any change. The Customer is therefore advised to check the room description and any such conditions carefully prior to making a booking. Hotel shall not be liable to cancel or refund any money or alter any bookings if booking is made under such privileged booking rates or special offers. • The hotel reserves the right of admission for local residents, Accommodation can be denied to guests residing in the same city. STANDARD TERMS AND CONDITIONS • No gatherings and parties of any nature are allowed in the room. The Hotel reserves the right to evict any additional occupants in the room. • This reservation is not transferable. • Hotel reserves the right to send guests away from the Hotel due to their conduct and behavior or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests. • Any damage caused to the Hotel room/caught during stay, shall be payable by the Guest. Hotel will not be liable for the same. • Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Hotel and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified. • Lost property found on the premises is logged and kept in a secure location for a period of three months. There after items are either disposed of or donated to charity. The Hotel accepts no responsible for contacting individuals in relation to lost property. • The transport to the airport is provided as an ancillary service and the Hotel is not accountable to whatsoever happens to the guests during such transits. • The Company reserves the right to change these terms and conditions at any time without prior notice.
• Hotel Standard Check-in time is 1200 hours IST and Check-out time is 1130 hours. • Early check-in and late check-out are available on subject to availability. • 10 day prior to arrival date = 1 day retention/cancellation charges • 10 days to 05 days prior to arrival date = 25% retention/cancellation charges on the total booking amount • 05 days to 02 days prior to arrival date = 50% retention/cancellation charges on the total booking amount • 02 days to arrival date/ No-show = 100% retention/cancellation charges on the total booking amount.