Terms & Conditions
Trademarks
The Site contains the name, trade and service marks, logos, other valuable trade and service marks owned by HARIYALI RESORTS or licensed to HARIYALI RESORTS to distinguish its services and products (collectively referred to as “HARIYALI RESORTS Intellectual Property”). HARIYALI RESORTS Intellectual Property is protected from copying and simulation under national and international laws and may not be reproduced, copied or otherwise used in any manner whatsoever, on any material whether tangible or intangible, without the express prior written permission and consent of HARIYALI RESORTS . Without limitation, you must not use any of the said trade or service marks, either alone or in conjunction or combination or variation with other trade and service marks, logos and devices:In or as the whole or part of your own trade marks;In connection with activities, products or services which are not undertaken or provided by HARIYALI RESORTS ;In a manner which may be confusing, misleading or deceptive; orIn a manner that disparages HARIYALI RESORTS or its information, products or services (including the Site).
Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the trademarks without the written permission of HARIYALI RESORTS or such other party that may own the trademarks.
Copyright
The Site, including each of its modules, is the copyrighted property of HARIYALI RESORTS and/or its various third party providers and distributors. The information, text, graphics, images, photographs, videos, sounds, links and all other information and software published or otherwise contained in the Site (“Information”) are either owned exclusively by HARIYALI RESORTS or licensed by HARIYALI RESORTS and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of HARIYALI RESORTS .
Without limitation you may not, without such approval from HARIYALI RESORTS , create derivative works from any part of the Site or commercialise any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party. Unauthorized use of the Site and/or the materials contained on the Site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other web site or in any environment of networked computers is strictly prohibited.
Your use
The Site is for your personal non‐commercial use and the Information may be downloaded or printed by you solely for that purpose. You may only use the Site if you are at least 18 (eighteen) years of age and can enter into binding contracts (the Site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of the Site by you and anyone using your password and login information. The right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions:The information may not be used for any commercial purpose or public display, performance, sale or rental;No copyright or other proprietary notices may be removed:The information may not be transferred to another person;Software may not be interfered with in any manner;Every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information;You will only use the information for lawful purposes and in accordance with these Conditions.
In addition, you agree that you will not use robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior written consent of HARIYALI RESORTS (such content is deemed given for standard search engine technology employed by internet search web sites to direct internet users to the Site).
Information
HARIYALI RESORTS strives to ensure that the information is accurate and reliable. You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Wed Site (refer Condition 8) is general information and is not in the nature of advice.
You also accept that all of the Information is provided on an “as is” basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon Information and the Site or any other material accessed through the Site including via any Linked Web Site.
Whilst HARIYALI RESORTS seeks to ensure that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, HARIYALI RESORTS does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Site and any Linked Web Site, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose.
In particular HARIYALI RESORTS does not warrant that:The Information or any other material accessed through the Site including via any Linked Web Site is reliable, accurate or complete including, without limitation, information relating to prices and availability; orYour access to Information or any other material accessed through the Site including via any Linked Web Site will be uninterrupted, timely or secure.
HARIYALI RESORTS is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.
HARIYALI RESORTS may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions.
HARIYALI RESORTS does not guarantee that the Site will operate continuously or without interruption or be error free. HARIYALI RESORTS may suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.
Liability Disclaimer & Exclusion
In no event shall HARIYALI RESORTS be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:Your use of the Site or any Linked Web Site; orYour use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information.
These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded.
Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of any such warranty, term or condition, then the liability of HARIYALI RESORTS shall include liability for any breach of such warranty, term or condition but, to the extent permitted by law, the remedy for such breach will be limited as follows:If the breach related to services the remedy will be limited to the supply of the services again or payment of the cost of having the services supplied again; andIf the breach related to products and the products can be repaired the remedy will be limited to repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.
The limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis even if we have been advised of the possibility of such damage.
If you are dissatisfied with the use of the Site, or any of the products, services, members, suppliers and/ or buyer offered in connection therewith or associated
therewith, as the case may be, your sole and exclusive remedy shall be to discontinue use of the Site.
Privacy Policy
DEFINATION
In this Privacy Notice, the following definitions are used:
Data
personal information, including sensitive personal information and special category personal data (as defined under Data Protection Laws) about you, which we collect, receive or otherwise process in connection with your use of our stores, website and/or mobile application.
Cookies
a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website or mobile application to remember your actions or preference for a certain period of time.
Data Protection Laws
any applicable law for the time being in force relating to the processing of Data.
Partners
select third parties with whom we have contracts for the businesses described in this Privacy Notice.
Service Providers
includes entities which provide services to HARIYALI RESORT and to whom we may disclose your Data for a specific purpose pursuant to a written contract.
HARIYALI RESORT
its subsidiaries, affiliates, associate companies and joint venture companies.
User or you
the natural person who accesses our services , websites or mobile application.
WHAT DATA WE COLLECT
HARIYALI RESORT collects Data for various purposes set out in this Privacy Notice.
This Data includes, without limitation, the following categories:
(a) Contact information: first and last name, email address, postal address, country, phone number and other similar contact data.
(b) Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.
Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies. This may include the information mandated by the law enforcement agencies.
(c) Product and service information: Your account membership number, registration information, and program-specific information, when you request products and/or services directly from us or participate in marketing programs.
(d) Your reviews, feedback and opinions about our products, programmes and services.
(e) Loyalty programme information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation.
(f) Transaction information: date of the transaction, transaction amount, transaction history and related details;
(g) Other information (which may include special category personal data): Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history or any other personal information provided in responses to surveys or questionnaires
Refund & Cancellation
RESERVATION
Please make advance reservation via telephone or book online to ensure room availability.
Advance in Cash or deposit /online Payment is mandatory to obtain the confirmed reservation. Please read the cancellation policy before obtaining the confirmed reservation.
Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are generally dynamic in nature. Once a rate is selected and transaction is executed by you, no other rate is applicable either higher or lower and enforce no refund is admissible.
The estimated cost for stay includes the confirmed room rate, the estimated taxes, and estimated fees.
The actual taxes, fees and cess prevalent at the time of stay shall be applicable, which may vary from the estimates and you are liable to pay any extra cost on account of such amendments in taxes, fees, cess etc.
Currency conversions are estimates and are provided as information only. The bill on check out for stay shall be charged in the hotel’s local currency.
We reserve the right to modify or cancel the reservation if it appears, at sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or with malafide intention or mistake or error.
On check in to the hotel, please present the hotel reservation confirmation voucher along with valid photo ID or Passport, Photo PAN Card, Election Identity Card, Photo driving license, or any photo ID card issued by Central/ State government and a valid credit card for any incidental and/ or extra charges.
All promotion/sale rates are restrictive fares and are non-refundable. Certain promotion/sale Rates do not permit any changes in the hotel booking. Please check restrictions on the rate while booking. Under all promotion(s)/sale rates, limited inventory is available on select Room type(s) only on first come first served basis. HARIYALI RESORT reserves the right to withdraw and/or amend the promotion/sale without any prior notice.
All extra services & amenities not part of this offer will be available at an on additional charge only.
This offer cannot be combined with any other offer/promotion or benefit(s) available through any loyalty program run by Hariyali Resort or any third party.
In case of non-availability of pre-booked room at the time of arrival, the hotel will offer an alternate similar standard hotel/ in a similar room type, at its discretion and without any further liability.
Rates may change without notice and may vary for special events except for confirmed reservation against the advance payment.
All rates are subject to prevailing local taxes as applicable on room tariff & services opted.
OCCUPANCY
Normal occupancy permits maximum two people per room. Additional person (if room size permits) is charge extra as per prevalent rate of the Hotel.
DEPOSIT/ ONLINE PAYMENT
The deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation.
We accept deposit only against the Maestro, Visa and MasterCard. For any alternate mode of payment, please contact the hotel’s reservations.
Corporate reservations need to be secured by a company credit card. For any alternate mode of payment, please contact Hotel’s Reservation.
Group bookings of four or more rooms require cancellation notice to refund the deposit as specified in cancellation & early checkout policy.
CANCELLATION AND EARLY CHECKOUT POLICY
In case your plans change, ensure to inform in writing the cancellation/ amendments in plan to the Hotel Reservation for a refund of your deposit. The guidelines in this regards as under:-
The modification/cancellation request for bookings made online will be processed automatically through the Internet Booking Engine. Any refund due shall be done through the system in accordance with the applicable modification/cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.
Any additional charges or rate difference for the modified reservation can be paid through the same payment mode/card as used for original reservation.
Please note that if an online booking is modified or cancelled with the hotel’s reservations Office/ Hotel’s sales office, it cannot be further modified or cancelled online.
The refund of the reservation done by the Travel Agent will be processed by the issuing Travel Agent only and no refund admissible online.
In the event of cancellation of non-cancellable booking (s), the client shall not be refunded the amount paid towards making the reservation(s).