Hotel Policy
Tariff:
- Room charges exclude applicable taxes and additional services. Guests are advised to contact the Duty Manager for detailed information.
Bill Settlement:
- All bills must be settled upon presentation. Personal cheques are not accepted.
Luggage and Belongings:
- Management reserves the right to retain or auction guest belongings in case of unpaid dues.
Prohibited Items:
- Hazardous goods, contraband, weapons, and gambling activities are strictly prohibited.
Property Damage:
- Guests will be held liable for any damage to hotel property caused by themselves or their visitors.
Visitors:
- Visitors are not allowed in guest rooms without prior permission and may incur additional charges.
Terms & Conditions
Personal Information Collection:
- Personal details (e.g., name, contact info, preferences) are collected to improve service quality.
- Anonymized data helps improve hotel operations.
Data Sharing:
- Disclosed only when legally required.
Privacy Policy
Check-In:
- Guests must present valid identification for verification purposes.
Check-Out:
- Rooms must be vacated by the designated time. Late check-out is subject to availability and additional charges.
Refund & Cancellation Policy
- The refund timeline typically takes 1 to 7 business days once a guest cancels their reservation.