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Dingai Guest House

Hotel Information

Hotel Policy

Tariff:
  • Room charges exclude applicable taxes and additional services. Guests are advised to contact the Duty Manager for detailed information.
Bill Settlement:
  • All bills must be settled upon presentation. Personal cheques are not accepted.
Luggage and Belongings:
  • Management reserves the right to retain or auction guest belongings in case of unpaid dues.
Luggage Storage:
  • Storage services are provided at the guest's risk and are limited to a maximum of 30 days.
Guest Belongings:
  • Valuables should be secured in lockers provided by the hotel. Management is not responsible for any loss or damage.
Pets:
  • Pets are not allowed on the premises.
Prohibited Items:
  • Hazardous goods, contraband, weapons, and gambling activities are strictly prohibited.
Property Damage:
  • Guests will be held liable for any damage to hotel property caused by themselves or their visitors.
Guest Conduct:
  • Guests are expected to maintain decorum. The management reserves the right to evict disruptive or disrespectful individuals.
Rights:
  • Guests do not acquire tenancy rights; the management retains full control of the premises.
Compliance:
  • All guests must adhere to applicable laws and hotel regulations.
Visitors:
  • Visitors are not allowed in guest rooms without prior permission and may incur additional charges.
Terms & Conditions
Personal Information Collection:
  • Personal details (e.g., name, contact info, preferences) are collected to improve service quality.
Use of Information:
  • Data is used for reservations, communication, and guest services.
  • With consent, it may be used for marketing, promotions, and surveys.
  • Anonymized data helps improve hotel operations.
Data Sharing:
  • Shared only with trusted partners like payment processors as necessary.
  • Not shared with third parties for marketing without explicit consent.
  • Disclosed only when legally required.
Security & Retention:
  • Protected through encryption and access control.
  • Retained only as necessary or legally required.
Privacy Policy
Check-In:
  • Guests must present valid identification for verification purposes.
Check-Out:
  • Rooms must be vacated by the designated time. Late check-out is subject to availability and additional charges.
Additional Hotel Policies
  • Valuables left in rooms/suites are the responsibility of the guest; use the hotel’s safe custody service.
  • Damaged or broken items will incur charges thrice their market value, as determined by the management.
  • Guests are prohibited from affixing labels or markings to walls and furniture. Charges for damages will apply.
  • Room tariffs may change without prior notice.
  • Advance payments are non-refundable under certain circumstances.
  • Illegal or improper use of hotel premises is strictly prohibited.
  • Laundry services must be used for washing clothes; in-room washing is not allowed.
  • Visitors are only allowed in guest rooms with prior permission from reception.
  • Outside food and beverages are not permitted inside the hotel premises.
Refund & Cancellation Policy
  • The refund timeline typically takes 1 to 7 business days once a guest cancels their reservation.